Our mission is to minimize disruption to your business and increase the value of your investment with the appropriate level of customer support from the company behind pfSense+ software. Pick a support plan that fits your business requirements and let us handle the rest.
pfSense+ Software Subscription With TAC Enterprise Support
TAC Lite
- Support is sold on a per-install basis. Only installs with a valid support subscription will be covered.
- TAC subscriptions are available for pfSense Plus ONLY. If you have pfSense CE, you will be required to migrate before requesting assistance. Documentation on how to migrate from pfSense CE to pfSense Plus can be found here.
- TAC subscriptions are non-refundable.
TAC Pro also includes:
- Service Desk Portal and email access
- 24-hour target initial response SLA
TAC Enterprise also includes:
- Contact via phone, Service Desk Portal or email access
- 4-hour target initial response SLA